This course covers an analysis of the nature and problems of production and operations management. Emphasis is given to a number of topics including quality management and SPC, product and service design, processes and technology, capacity and facilities, supply chain management, scheduling and distribution, inventory management and sales and operations planning. The intent is to take a broad view of the subject material as opposed to developing significant in-depth expertise in one or more areas. Three hours a week. 06-09-2018-29-11-2018 Lecture Tuesday, Thursday 08:30AM - 09:45AM, McDougall Hall, Room 328