Leaders who understand how to create high performance work environments grounded in clear communication, giving and receiving "smart" feedback and building team trust are successfully able to navigate, develop and guide employees and teams to organizational success. Process focused performance management strategies fail, people centric performance management strategies succeed. This course focuses on educating participants on the philosophy of performance management and what motivates employees to perform. Learning objectives: -Understand key concepts associated with performance management -Develop strategies that work corresponding to each step of the performance management cycle -Practice giving and receiving "smart" feedback -Practice managing difficult performance scenarios and conversations. 13-10-2020-16-10-2020 Lecture Days to be Announced, Times to be Announced, Room to be Announced